Levetec Company Logo

 USA Manufacturing - Surface Preparation Equipment
 East Coast - Sales
 West Coat - Manufacturing, Sales, Service

 

Engineering.  Passion. 

Customer feedback    
is the key ... we listen  

Better Built          
Levetec engineered   
usa Products 
         
- 2ND TO NONE -          

Levetec Product Logo

HOME VACUUMS FILTERS FLOOR
MACHINES
DIAMONDS   East Coast:  425-629-8210
--------
West Coast:  866-538-3832

SHOP BY PRODUCT

VACUUMS

NILFISK
WD TANK MODELS
Aero 26, 127 CFM

Aero 31, 127 CFM
Attix 33, 148 CFM
Attix 44, 148 CFM


AVENGER
SINGLE-PHASE
B100 - 120v, 260 CFM
B200 - 240v, 260 CFM

B1000 - 120v, 315 CFM

NILFISK
THREE-PHASE
T48 - 240v, 222 CFM
3997 - 480v, 780 CFM

REPLACEMENT FILTERS


FLOOR MACHINES
TRUE PLANETARY
460 - 19"
550 - 22"
650 - 25"
750 - 31"
880 - 35"

GRINDER / EDGER
DIRECT DRIVE
250 - 10"


DIAMONDS

FLOOR GRINDERS
Avenger, Lavina
HTC, Husqvarna
Scanmaskin, Mastercraft
STI, Terrco, Prepmaster
Aztec, "M6" Machines 

RESINS, SEMI-METAL
Polishing Pads


 

 

Terms & Conditions, Shipping

 

Hours of Operation:

  • 7:00AM to 4:30PM (Pacific Standard Time, PST)
  • 6:30AM to 4:00PM (Eastern Standard Time, EST)
  • Saturday and Sunday, CLOSED

 

Shipping

We can ship to nearly any address in the world.  Note that there are restrictions on some products and some cannot be shipped to international destinations.

We offer many Freight Prepaid Programs (FPP) otherwise the customer is responsible for all shipping charges.  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.  Depending on the shipping provider you may choose, we will work with you to obtain the most competitive shipping rate through our vendors.

 

Basic Shipping Policies

  1. Shipping charges are based on weight of the package, dimensions, destination and shipping time.

  2. All shipments are to be considered FOB Seattle (Redmond), WA unless otherwise stated.

  3. We will gladly provide you with an estimate of the shipping charge upon request, however fuel charges may apply and the actual charge is subject to change once the order has been placed.

  4. World Wide Shipping Options - image.We offer next day, second day and ground small package shipments.  Our standard shipping method for items under 100lbs is UPS, but we have the ability to ship with most major carriers upon request.

  5. Next day deliveries are NOT available to every address, such as residential, rural and certain suburbs.  If you require your order next day, please ask customer service if it is available.

  6. Orders placed with our staff by 2:00PM (PST) can be shipped out the same business day.

  7. Saturday deliveries outside the U.S. are NOT guaranteed.

  8. Shipping to AK, HI and Puerto Rico are subject to different shipping methods.

  9. Larger and equipment orders will ship on a pallet vial LTL (less than truck load.)  Should you have an account with a shipping vendor please provide us with your account information and we will gladly ship collect.

  10. All claims for shortages in shipments must be reported to customer service within 48 hours of receiving the goods to be honored.

  11. For customers with international billing or shipping credentials, we require orders to be paid for in FULL via direct wire transfer only!

  12. Large Tooling, Machine and Special Orders will be only be processed after full payment has been received.

 

International Shipping

  1. All shipments leaving the U.S. must pass through customs in the country of destination.

  2. These goods will be accompanied by proper documentation.

  3. We are not responsible for applicable duties or taxes upon destination.

  4. We not not responsible for shipment delayed by Customs Services or any other shipping party.

 

Damaged Shipments

All packages and crates are thoroughly inspected by our staff prior to shipping.  Great effort is made on our side to ensure that all shipments are damage proof before leaving our facility.Wood create, damaged shipment - Image.  Therefore, we declare that it is each customerís responsibility to carefully check all their shipments upon arrival to be absolutely sure that their goods are intact prior to accepting and signing the liability release form.  In the event that any significant damage is discovered, the customer must get the driver to sign an acknowledgement of the observed damage, reject the delivery, mark it "return to sender", and contact us immediately!  If the customer neglects to check the condition of their shipment for any reason and signs off on the release of liability, Levetec will NOT be held responsible for any of the damages.

 

Return Policy:

We stand behind the integrity and durability of our products, however, in the event of a return prompt communication will enable us to find a solution.  The following are our guidelines:

  1. Returns will be accepted within 14 days from from invoice date.
  2. Returns must be in new condition, in their original packaging and be approved by Levetec with an issued Return Goods Authorization (RGA) Number.
  3. Authorized returns must be received within twenty (14) business days from issued RGA.
  4. All return shipments must be prepaid to ICS, clearly marked with the issued RGA number on the outside of the shipping container, the completed RGA form included which includes your company name, address, telephone number, copy of invoice, and a brief description of the requested return.
  5. Product returned without a valid RGA number will not be accepted and will be returned to the shipper.
  6. All returned items are subject to inspection to insure that the product has not been used or misused prior to processing and issuing credit.  Those that are in un-sellable condition, no longer wanted, you changed your mind, missing parts, your ordered the wrong product or special orders will not be refunded.
  7. Returns shipped via LTL, whether it be free shipment or paid by customer will incur a 25% restocking fee.

 

Refused Shipments:

  1. If you refuse your order you will be charged the original cost of shipping.  If you received free shipping the corresponding shipping charge will be charge plus the cost or return shipping.
  2. Free shipping only applies when the product is retained or if we sent the wrong product or made some an error on shipping your product.

 

Cancelled Orders:

If we are not able to cancel an order before it ships you may still return the order however, you will be responsible for the cost of the shipping as well as the return shipping charges.

 

Warranty Policy:

All New Avenger machines and dust extractors are guaranteed to be free of defects of materials and workmanship under normal use and under regular basic maintenance (i.e. with the machines the oil is change every 1000 hours of operation after the first oil change which is 500 hours).  The Levetec Warranty is active for a period of 24 months beginning from the date specified on the customerís invoice containing the machine in question as a line item.  2 Year Levete Warranty - Image.Your original invoice is proof of your machineís warranty.  Diamond tools have no long term warranties, but will be replaced or repaired if delivered in a defective state.  The warranty is limited to replacement of parts only, no labor charges will be paid unless agreed too prior to sale.  All machines will be repaired including parts and labor if deemed under warranty and returned to LEVETEC in Redmond, WA, USA.  This warranty does not apply if, in the judgement of LEVETEC, the product fails due to damage from shipment, handling, storage, accident, abuse, misuse or tampering, used or maintained in a manner not conforming to product manual instructions, modified in any way, or has had any serial number removed or defaced.  Repair by anyone other than Levetec or an approved agent will void the warranty.  The maximum liability of LEVETEC under this warranty is limited to replacement of the product covered by the warranty.

Liability:

Except as specifically provided in this agreement or as required by law, the warranties and remedies stated above are exclusive and in lieu of all others, oral or written, express or implied.  Any and all other warranties, including implied warranties of merchantability, fitness for a particular purpose and non-infringement of third party rights are expressly excluded.  Levetec shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if LEVETEC is informed in advance of the possibility of such damages. 

 
7102 180th Ave, A-107
Redmond, WA  98052
East:   425 - 629 - 8210
West:  866 - 538 - 3832

CONTACT US

DISTRIBUTORS WANTED

Levetec Product Logo
Levetec Company Logo

RESOURCES

ABOUT US

TERMS & CONDITIONS
SHIPPING, WARRANTY

Newsletter!  Sign up and be the first to hear about Special Pricing, New Products, Demo Inventory and More!